Service Desk Software
Event/Procurement ID: 0000007531
This procurement
closed
Description
Procurement Shared Services (PSS) is requesting proposals, on behalf of the Department of Finance (FIN), to provide, support and maintain a Service Desk Software.
Details
- Published:
- Fiscal Year:
- Buyer:
- Finance
- BIP Locations:
- All Communities
- BIP Applies:
- Yes
- Process:
- Request for Proposal
- Method:
- Open (Competitive)
- Procurement Type:
- Services
- Closing:
- Status:
- Awarded
- Advertisement:
- View details
- Source Link:
- Link to original
- Last checked:
Posted Bids (13 bids)
| Bidder | Status | Bid Price | NWT-Only Eligible | NWT/Local Eligible | Adjusted Bid Price | Contract Price |
|---|---|---|---|---|---|---|
| TOPdesk Canada Inc. | Successful | -- | -- | -- | -- | $224,190.00 |
| Avante Solutions | Disqualified | -- | -- | -- | -- | -- |
| CGI Information Systems and | -- | -- | -- | -- | -- | |
| Customizo Solutions Inc | -- | -- | -- | -- | -- | |
| FX Innovation | -- | -- | -- | -- | -- | |
| TeamDynamix Solutions | -- | -- | -- | -- | -- | |
| Herzum Canada Corp | Disqualified | -- | -- | -- | -- | -- |
| Kifinti Solutions Inc. | -- | -- | -- | -- | -- | |
| LeverageSN | -- | -- | -- | -- | -- | |
| Logitek Technology Ltd. | -- | -- | -- | -- | -- | |
| PartnerVP | -- | -- | -- | -- | -- | |
| TechExcel, Inc. | Disqualified | -- | -- | -- | -- | -- |
| iVedha Inc. | -- | -- | -- | -- | -- |
* Last checked April 14, 2025, 1:54 a.m.
Attachments
| Filename | Description | Size | Added |
|---|---|---|---|
| EV7531_Service_Desk_Software.pdf | RFP | 2.4 MB | May 8, 2024 |
| EV7531_Appendix_A_-_Solution_Requirements.xlsx | Appendix A Solution Requirement | 81.1 KB | May 8, 2024 |
| EV7531_Addendum_1.pdf | Addendum 1 | 151.2 KB | May 17, 2024 |
| EV7531_Addendum_2.pdf | Addendum 2 | 154.6 KB | May 21, 2024 |
| EV7531_Addendum_3.pdf | Addendum 3 | 169.5 KB | May 23, 2024 |
| EV7531_Addendum_4.pdf | Addendum 4 | 158.3 KB | May 24, 2024 |
| EV7531_Addendum_5.pdf | Addendum 5 | 193.1 KB | May 24, 2024 |
| EV7531_Addendum_6.pdf | Addendum 6 | 183.6 KB | June 3, 2024 |
| EV7531_Addendum_7.pdf | Addendum 7 | 156.4 KB | June 5, 2024 |
| EV7531_Addendum_8.pdf | Addendum 8 | 152.8 KB | June 6, 2024 |
Related Contracts
| Fiscal Year | Contract # | Supplier | BIP Status | Supplier Location | Original Value | Change Orders | Change Value | Final Value |
|---|---|---|---|---|---|---|---|---|
| 2024-25 | FIN01-0000001446 | TOPdesk Canada Inc. | -- | -- | $224,190.00 | -- | -- | $224,190.00 |
Planholders Log (41 listed)
The planholders log is a list of individuals or organizations interested in a tender. They have either been invited to, or expressed interest in, the tender on the government's website. We include a list of the organization names and locations, full contact details are available at the original source.
| Company | City | Terr / Prov | City | Country |
|---|---|---|---|---|
| Acosys Consulting Services Inc | Montreal | QC | Montreal, QC | Canada |
| ADGTECH SOLUTIONS INC. | Surrey | BC | Surrey, BC | Canada |
| Akkodis Canada Inc. | Ottawa | ON | Ottawa, ON | Canada |
| Altis Human Resources Inc. | Ottawa | ON | Ottawa, ON | Canada |
| Alyme Solutions Inc. | Toronto | ON | Toronto, ON | Canada |
| Avante Solutions | Toronto | ON | Toronto, ON | Canada |
| AxK | Mississauga | ON | Mississauga, ON | Canada |
| Cask Canada Consulting ULC | Toronto | ON | Toronto, ON | Canada |
| CGI Information Systems and | Montreal | QC | Montreal, QC | Canada |
| Charter Telecom Inc. | Edmonton | AB | Edmonton, AB | Canada |
| Computer Consultants International, Inc. | Mukilteo | WA | Mukilteo, WA | United States |
| Customizo Solutions Inc | Surrey | BC | Surrey, BC | Canada |
| Deltek | Herndon | VA | Herndon, VA | United States |
| Devar Holdings Inc | Yellowknife | NT | Yellowknife, NT | Canada |
| FX Innovation | Montreal | QC | Montreal, QC | Canada |
| GlideFast Canada | Toronto | ON | Toronto, ON | Canada |
| GNWT, Procurement Shared Services | Yellowknife | NT | Yellowknife, NT | Canada |
| Government of Newfoundland & | St. Johns | NL | St. Johns, NL | Canada |
| Herzum Canada Corp | Winnipeg | MB | Winnipeg, MB | Canada |
| iVedha Inc. | Toronto | ON | Toronto, ON | Canada |
| Kifinti Solutions Inc. | Toronto | ON | Toronto, ON | Canada |
| LeverageSN | Okotoks | AB | Okotoks, AB | Canada |
| Logitek Technology Ltd. | North Bay | ON | North Bay, ON | Canada |
| Northwestel Inc. | Whitehorse | YT | Whitehorse, YT | Canada |
| NovaTech | Sainte-Julie | QC | Sainte-Julie, QC | Canada |
| Nubesware Limited | Windsor | ON | Windsor, ON | Canada |
| ONpoint Strategy Group | VAUGHAN | ON | VAUGHAN, ON | Canada |
| OpenNWT Inc. | Yellowknife | NT | Yellowknife, NT | Canada |
| Optrics Inc. | Edmonton | AB | Edmonton, AB | Canada |
| Ovigli & Partners | Georgetown | ON | Georgetown, ON | Canada |
| PartnerVP | Newark | DE | Newark, DE | United States |
| Process Panda LLC | Centennial | CO | Centennial, CO | United States |
| PSS | Yellowknife | NT | Yellowknife, NT | Canada |
| RSM Canada | Toronto | ON | Toronto, ON | Canada |
| Servicenow | Toronto | ON | Toronto, ON | Canada |
| Success4ce Inc. | North York | ON | North York, ON | Canada |
| TeamDynamix Solutions | Columbus | OH | Columbus, OH | United States |
| TechExcel, Inc. | Mountain View | CA | Mountain View, CA | United States |
| TECHSYNC SOLUTIONS DESK | Toronto | ON | Toronto, ON | Canada |
| Thirdera Services CAN, Ltd. | Calgary | AB | Calgary, AB | Canada |
| TOPdesk Canada Inc. | North York | ON | North York, ON | Canada |
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